Receptionst

Vakansiyanın detalları

Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Performing duties on a daily checklist.

Good human relations
Excellent phone etiquette
Excellent multitasking skills to successfully handle several assignments together
1+ years of front desk agent experience preferred.
Well-groomed, professional appearance.
Outstanding written and verbal communication skills.
Team player.

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