Front Office Manager

Bakı

Resant Hotels & Resorts
Vakansiyanın yerləşdirilmə müddəti bitib

Vakansiyanın detalları

Vakansiyanın təsviri

  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Xüsusi tələblər

  • High school diploma or an associate's degree.
  • Client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.

Müraciət etmək üçün: [email protected]
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