Provide part-time support for day-to-day IT operations, including troubleshooting and resolving technical issues as they arise.
Advise on IT-related matters and operational questions upon request, addressing potential issues proactively.
Provide IT support for issues such as tool access, user roles, and system connectivity upon request.
Manage and control access to company tools and services, ensuring permissions are granted and revoked appropriately upon request.
Assist with tasks in Google Workspace upon request.
Support the Google Workspace migration, including coordination and communication with an external agency managing the process.
Provide guidance and hands-on help with Google Cloud-related matters.
Remotely configure and prepare company laptops, ensuring the installation of required software, Kandji (or similar MDM solution), remote access capabilities, and security compliance.
Help implement and maintain IT security protocols.
Advise on the efficient use of systems and resources.
Make data-informed decisions and define relevant metrics to evaluate progress on operational initiatives; provide monthly IT reports upon request.
Streamline and improve IT-related processes for onboarding and offboarding.
Maintain and optimize documentation and workflows for managing technical tool data and system usage.
Offer expert input on improving internal systems, IT workflows, and best practices to ensure operational efficiency and scalability.
Xüsusi tələblər
At least 1 year of experience in IT administration or a similar role.
Experience with Google Workspace administration and management.
Knowledge of identity management systems, including SSO, SAML, and OIDC.
Experience with containerization technologies.
Familiarity with DevOps principles and practices.
Experience with user provisioning and automation.
Knowledge of remote work security best practices.
Experience deploying and managing open-source software solutions.
Willingness to learn new technologies and systems.