Customer Interaction: Greet and assist visitors, providing a welcoming atmosphere and excellent customer service.
Administrative Support: Handle phone calls, manage appointments, and perform clerical tasks, contributing to the smooth operation of the office.
Information Management: Maintain and organize records, ensuring easy access to information for staff and clients.
Problem Solving: Address inquiries and resolve issues promptly, showcasing strong communication and interpersonal skills.
Team Collaboration: Work closely with other departments, fostering a cooperative work environment and enhancing overall efficiency.
Xüsusi tələblər
Education: High school diploma or equivalent; associate degree in business administration or hospitality preferred.
Experience: 1-2 years of experience in a customer service or front desk role, preferably in a corporate or professional services environment.
Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a friendly demeanor; ability to multitask and handle stressful situations.
Technology Proficiency: Familiarity with office software (e.g., Microsoft Office Suite), scheduling tools, and phone systems.
Language Skills: Proficiency in Azerbaijani and English, Russian is a plus.