represent the company effectively with comprehensive knowledge of our goods, such as wide range of construction, earthmoving, warehouse and lifting equipment and machinery from leading manufacturers with a worldwide reputation.
achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
build and maintain strong relationships with customers in their specialized field.
handling customer calls, emails, and messages, answering customer queries, informing them on delays, arranging delivery dates, and scheduling marketing events;
ensures that inputs for editing activities are provided on time in accordance with bid/estimate/quotation planning,
provide required support to tendering & quoting staff to ensure timely submission of tenders and quotations
working alongside the team to draw up strategies to increase customer base;
involved in planning of sales forecasts and required resource allocation
develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed target revenue
monitor market trends, competitor activities, and customer feedback related to their specialized product or service
increase customer loyalty and conduct continuous business by fostering long-term relationships
engage with customers to understand their needs, identify their pain points, and determine how the specialized product or service can address those requirements.
stay updated on industry trends, market dynamics, and competitive offerings to effectively communicate the best proposals to potential customers
respond to complaints from customers if there are any and give after-sales support when requested
handle the order process in timely and accurate manner
inform clients of unpredicted delays or problems
monitor the team’s progress, identify shortcomings and propose improvements
provide excellent customer service by responding inquiries, resolving complaints, and ensuring customer satisfaction
update all records and logs as per the company's processes
Xüsusi tələblər
5+ years of work experience in sales, preferably in a related industry or with a focus on the products or services being offered within a similar industry
strong listening and negotiating skills as well as an ability to showcase our offerings in a compelling way
excellent communication, interpersonal, and organizational skills
strong ability to analyse business opportunities effectively
ability to think strategically and develop sales strategies to target specific markets, industries, or customer segments