Vakansiyanın detalları
- Əmək haqqı: Razılaşma yolu ilə
- Kateqoriya: Müştəri məmnuniyyəti
- azərbaycan dili rus dili ingilis dili
Vakansiyanın təsviri
• Providing customer support through digital channels: live chat, email, social media, and apps.
• Complaint’s registration.
• Being in touch with all related departments in terms of helping customers to get the best customer experience.
• Escalating special cases in social media channels.
• Receiving and recording requests and complaints of subscribers on the system
• Controlling information related Azercell in Social Media channels and providing other departments with necessary information.
Xüsusi tələblər
• Higher education.
• At least 3 months experience in Contact Center Section or 6 months in FO
• Postpaid skills will be considered as an advantage.
• Fintech skills will be considered as an advantage.
• Experience in Social Media Management is preferable, but not mandatory.
• Strong written communication skills are mandatory. (Grammar, punctuation, etc.)
• Strong problem-solving skills.
• Being tech- savvy.
• Team player.
• Languages Azerbaijani & Russian – Advanced; English – Intermediate
Yeni vakansiyaları operativ almaq üçün Telegram-kanalımıza qoşulun
