Vakansiyanın detalları

Vakansiyanın təsviri

  • To follow proper payroll and uniform procedures.
  • To set up the host/hostess stand, review the reservation book and make recommendations as to the set-up of the room.
  • To open the restaurant for business at the prescribed time each shift.
  • To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
  • To inspect every menu and list to ensure their immaculate condition and appearance.
  • To assign seating taking into the account service standards.
  • To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.
  • To maintain a station chart and cover count for the restaurant.
  • To be fully capable of working with open table system
  • To ensure each guest receives the highest quality of service.
  • To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
  • To handle guests without reservations or those waiting for others to join them.
  • To handle lost and found items.
  • To seat reservations promptly at a table pre-set for the number in the party.
  • To check guest's coats or packages when necessary.
  • To address guests by name whenever possible.
  • To address guest dissatisfaction immediately and inform the manager of the action taken.
  • To answer telephones according to standards and take reservations or provide information regarding the restaurant or any other hotel service.
  • To anticipate the needs of guests while scanning the room constantly.
  • To respond properly in any hotel emergency or safety situation.
  • To perform other tasks or projects as assigned by hotel management.
  • To identify potential problems and ask for assistance before breakdown occurs.
  • To provide lateral service within the hotel whenever needed
  • Must be able lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
  • Must be able to perform any other duties as may reasonably be requested by the management.

Xüsusi tələblər

  • Experience in similar positions in Luxury restaurants;
  • Demonstrated experience working in a high volume,high pressure environment
  • Experience working in the hospitality or other customer service related industry
  • Administrative skills, able to multi-task and meet deadlines
  • Familiar with facilities management systems
  • Strong verbal and written English language skills, Russian and Azerbaijani;
  • 5 days per week shift graphic;
  • Proficiency in the Microsoft Office applications

Müraciət etmək üçün: [email protected]
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