Build and maintaining profitable relationships with key customers.
Oversee the relationship with customers handled by your team.
Resolve customer complaints quickly and efficiently.
Collaborate with managers in the organization to plan strategically.
Collaborate with marketing and sales teams to design, implement, and track CRM-driven
campaigns, ensuring they align with overall business goals.
Keep customers updated on the latest products in order to increase sales.
Understand key customer individual needs and addressing these.
Conduct business reviews, coming from all channels, and prepare reports.
Know your competition and strategies accordingly.
Maintain a positive attitude focused on customer satisfaction
Xüsusi tələblər
Proficiency in CRM software tools, Microsoft Excel and other relevant tools for reporting and analysis.
Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
Strong problem-solving skills with a focus on improving customer experience and business processes.
Minimum 2 years in CRM
Proficiency in CRM software tools, Microsoft Excel and other relevant tools for reporting and analysis.
Ability to work in a team
Time management
Strong commitment to health, safety, and environmental best practices.
Bachelor's degree in Marketing, Business Administration or a related field.
Fluency in Azerbaijani, Russian and English
Please send your CVs to [email protected] Note! Position is open for candidates possessing Azerbaijani citizenship only. Only shortlisted candidates will be invited to the further stages of the recruitment process.