Social Strategy & Planning
- Develop and implement a unified social media strategy aligned with brand positioning and business goals.
- Plan content calendars, campaigns, and social activations for promotions, product launches, and brand awareness.
Content Creation & Management
- Collaborate with designers, motion creators, and copywriters to produce engaging visual and written content.
- Tailor content tone, format, and creative style to suit each platform.
Community Building & Engagement
- Grow and manage an active online community by responding to messages, comments, and user inquiries.
- Initiate and manage engagement activities such as giveaways, live sessions, polls, and UGC campaigns.
Platform Ownership
- Own and drive performance on TikTok, Instagram, Facebook, WhatsApp, and Telegram.
- Monitor and optimize platform-specific promotions and support initiatives in collaboration with relevant teams.
Analytics & Reporting
- Track KPIs and generate actionable reports on performance, engagement, and ROI.
- Use insights to optimize content strategy, posting schedule, and audience targeting.
Collaboration
- Work closely with performance marketing, commercial, and customer care teams for cohesive messaging.
- Coordinate with influencers, media partners, and internal stakeholders to amplify brand visibility.