Print, prepare and mail statements for outstanding C/L accounts at least twice per week.
Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis.
Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager.
Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment.
Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments.
Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.
Assist the Credit Manager in the performance of his/her other duties as requested including the following:
Obtaining credit references
Collection of outstanding accounts
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Attending pre & post conference meetings with meeting planners.
Attend and record minutes at credit meetings
Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Manager