Lutviyya Alizada

Mingəçevir

IT Support

Dil bilikləriniz

Azərbaycan — C2 — Səlis
Türk — C2 — Səlis
İngilis — C1 — Yaxşı

Təhsil

İş təcrübəsi

  • Natek 03.2022 - 09.2022

    IT Support Trainee

    Revising and assigning the new coming issues in Jira and discussing the priority with the reporters Fixing “Service request” issues in Jira and meeting the SLAs (Service Level Agreements) Communicating with the reporters and getting their approvals for the issue solutions proposals Creating of mails and logins credentials for new Employees and revising the current Employee’s rights in NATEK systems To deal directly with employees who have technical issues such as setting up the access, changi

  • xChange 01.2021 - hələdə işləyirəm

    Lead generation freelancer

    Work with third party vendor which is different company Create an Excel file and collect the data Analyze the company's data and compare Choose useful company and Enter all data about the company Finish up to the given deadline Supervisor and Quality Cheker

  • Aptiv 11.2021 - 02.2022

    IT support engineer

    Reimaging of new devices (PC and laptops) that have been procured and located atthe sites. Loaded the image, available atinstallsite, to a USB. Connected the Device to Domain. Installed required Software/Applications from SCCM Service Center or locally. Add User/Device in AD Group. Troubleshoot any issues.

  • Shane Academy 09.2019 - 06.2020

    IT Support Intern

    Connected Devices to network and checking Servers Solved computer related problems including hardware and software part Identifies, troubleshoot and repair company desktop and laptops; exchanging and modifying hardware and software; Performed &assisted with CAT5/6 cable installation for company network Utilize Active Directory Tools for user account management Troubleshoot computer desktop and laptop systems using Windows 7 & Windows 10 Operating System

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