PSSR Specialist

Bakı

Borusan Cat
Vakansiyanın yerləşdirilmə müddəti bitib

Vakansiyanın detalları

Vakansiyanın təsviri

  • Align / Define / Adapt the parts coverage plan identifying and targeting key decision makers and influencers at the customer (sites and head office).
  • Develop and execute a call and visit programme while maintaining and update the customer listing.
  • Become the customers prime source of information regarding BCA’s parts offering.
  • Update and inform the customers on their parts order status.
  • Proactively prepare and submit quotes and bids upon customer request as well a supporting target marketing programmes.
  • Assist in the development of Parts and Service Merchandising programs
  • Using ideas resulting from field contact regarding Parts and Service Merchandising.
  • Assistance is provided to the Parts, Service and Marketing Leader, in the attempt to conduct BCA customer meetings as needed.
  • Implement, execute and maintain continuous Machine and Undercarriage inspection programmes at sites e.g. utilising CTS, GET bone-yard analysis, filter cutting etc:
  • Inspection Reports are completed and reviewed with the customer.
  • When applicable, recommendations and quotations are submitted
  • Follow-up is Maintained in an attempt to close the sale.
  • Competitive machines where feasible should be included targeting Filter, GET, U/C Conversions.
  • Close contact is maintained with the Branch Parts Manager to be continually aware of our inventory position, and new products which may be announced.
  • Assist with recommendations for adjustment as needed.
  • Follow up the realisation of sales. Process the order and organize parts delivery and payment.
  • Provide information about CSA to customers and achive the annual and monthly CSA budget.
  • Projected customers Parts requirements for inventory forecasting, Competitive Parts Reports, MEP (Machine and Engine Population) data
  • Reporting is on time and complete.
  • Number of Reports submitted match target (SOS, CTS, Exchange programme, CPR’s etc).
  • Customer profile up to date and accurate.
  • Competitor Profile up to date and accurate.
  • Machine & Engine Population data current and accurate.
  • Track the projects within the territory that assigned and visit periodically, Track the customers machines in workshop.
  • All Lost sales of Parts or Services are reported to the Customer Support Manager.
  • Achievement of Parts and Service Sales Targets will be in line with population and activity.
  • Collect, analyse and provide marketinformation, i.e. projected customers Parts requirements for inventory forecasting, Competitive Parts Reports, MEP (Machine and Engine Population).
  • Generate a call report after every customer visit/contact (call)
  • Copies of call reports are to be submitted within 48 hrs to Parts Manager and related managers if necessary.
  • Track competition and report lost sales.
  • Inform the new equipment/E&T unit sales opportunities to the Sales Department.

Xüsusi tələblər

  • Bachelor’s degree in Engineering (preferably Electrical or Mechanical) or relevant field from the accredited university or at least 3 years of work experience in sales, marketing or relevant role.
  • Strong communication, negotiation and analytical skills, ability to operate independently.
  • Strong data-entry skills and attention to detail.
  • Exceptional analytical thinking, problem-solving, presentation and organizational skills.
  • Able to prioritize work, delegate, and meet deadlines.
  • Positive "can do" attitude with a passion for customer service.
  • Collaborative worker and teambuilding ability.
  • Fluency in written and oral Azerbaijani, English. Proficiency in Turkish and Russian is preferred.
  • Strong computer skills (MS Office (esp. Excel), SAP knowledge).
  • Ability to travel on occasion.
  • Local candidates are strongly preferred.

Müraciət etmək üçün: [email protected]
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