Customer Support Specialist

Bakı

Bolt Azerbaijan

Vakansiyanın detalları

Vakansiyanın təsviri

  • Supporting Bolt’s Ride-hailing users and helping them get the most out of our apps.
  • Creating loyal fans by showing them we really care.
  • Contributing and sharing ideas to decrease the workload and improve the quality & speed of Bolt’s customer support.
  • Contributing and sharing ideas to decrease the workload and improve the quality & speed of Bolt’s customer support.
  • Being a key player in building a support team in a challenging growth environment.

Xüsusi tələblər

  • You are fluent in Azeri, Russian, and English, both written and spoken, any other language is a plus.
  • You are always ready to put customers first and be passionate about helping others.
  • You have attention to detail.
  • You are willing to work from Monday to Friday.
  • You are willing to work on the quality of CS team making analysis.
  • Basic Excel Knowledge is a plus 
  • You are passionate about new technologies and ride-sharing






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