• Representing Bolt in Azerbaijan.
  
• Supporting Bolt’s Ride-hailing users and helping them get the most out of our apps.
• Creating loyal fans by showing them we really care.
• Contributing and sharing ideas to decrease the workload and improve the quality & speed of Bolt’s customer support.
• Being a key player in building a support team in a challenging growth environment.

• You are fluent in Azeri, Russian, and English, both written and spoken, any other language is a plus.
  
• You are always ready to put customers first and be passionate about helping others.
• You have attention to detail.
• You are willing to work from Monday to Friday.
• You are willing to work on the quality of CS team making analysis.
• Basic Excel Knowledge is a plus
• You are passionate about new technologies and ride-sharing.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!