Front Office Agent

Bakı

The Merchant Baku Hotel
Vakansiyanın yerləşdirilmə müddəti bitib

Vakansiyanın detalları

Vakansiyanın təsviri

  • Greet and welcome guests upon arrival
  • Check guests in and out of their rooms using hotel management software
  • Process payments, including handling cash and credit transactions
  • Answer and manage incoming calls, emails, and faxes
  • Assist guests with inquiries and provide information about hotel services, amenities, and local attractions
  • Handle guest complaints and concerns effectively and escalate issues as needed
  • Maintain accurate records of guest interactions and transactions
  • Ensure the front desk area is clean, organized, and presentable at all times
  • Collaborate with other departments to ensure guest satisfaction and resolve issues promptly
  • Follow all hotel safety and security procedures

Xüsusi tələblər

  • Previous experience in a similar role in the hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Language skills: Azerbaijani, English, Russian is an advantage.
  • Strong organizational and multitasking abilities
  • Proficiency in using computers and hotel management software
  • Ability to work shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent; additional education in hospitality is a plus
Müraciət etmək üçün: [email protected]

Oxşar vakansiyalar

  • Bakı

  • 800 - 1200 AZN

Premium
  • Beyləqan, Biləsuvar, Xaçmaz, Gəncə, Masallı, Lənkəran, Tərtər, Tovuz, Quba, Bərdə, Ağcabədi, Cəlilabad, Goranboy, İmişli, Göyçay, Qazax, Sabirabad, Salyan, Şəmkir, Şirvan, Yevlax

  • 400 - 800 AZN

Premium
 
  • Bakı

  • 900 - 1100 AZN

Premium
 
  • Qaradağ

  • Razılaşma yolu ilə

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