Vakansiyanın yerləşdirilmə müddəti bitib
Vakansiyanın detalları
- Əmək haqqı: Razılaşma yolu ilə
- Kateqoriya: Mütəxəssis
Vakansiyanın təsviri
- You’ll investigate and resolve customer disputes related to transactions, such as unauthorized charges, billing rrors, product or service quality issues.
- You’ll engage in clear, professional communication with customers, merchants, and other involved parties to facilitate effective dispute resolution.
- You’ll meticulously document all relevant details, including customer interactions, evidence, decisions and final resolutions, ensuring accurate records are maintained.
- You’ll adhere strictly to company policies and regulatory guidelines, safeguarding customer confidentiality and ensuring compliance throughout the dispute resolution process.
- You’ll advocate for customers by empathizing with their concerns and negotiating fair outcomes, whether it involves refunds, chargebacks, or merchant negotiations.
- You’ll stay vigilant for any signs of potential fraud, promptly reporting suspicious activities to the appropriate internal teams for further investigation.
Xüsusi tələblər
- You have at least 1 year of experience in a similar role
- You maintain a minimum of an 80%-win rate in dispute resolutions
- You are proficient in PayPal dispute resolution
- You are an excellent communicator with strong interpersonal skills
- You thrive on solving problems and making decisions.
- You excel at prioritizing, multitasking, and meeting deadlines.
Müraciət üçün (CV): https://gtecom.snaphunt.com/job/8V6K1DLXO3-AZ-13?source=linkedin
Yeni vakansiyaları operativ almaq üçün Telegram-kanalımıza qoşulun
Oxşar vakansiyalar
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Bakı
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Razılaşma yolu ilə