• Analyze and improve Business Processes
• Facilitate process optimization efforts
• Work with cross-functional teams to understand improvement needs of company
• Monitor and evaluate improvement initiatives
• Set standards for process documentation and monitor implementation
• Support process change management, facilitate smooth adoption of process changes in company
• Develop process maps using industry-standard tools (BPMN, simple flowcharts)
• Map and analyze existing business processes to identify inefficiencies, bottlenecks, improvement opportunities.
• Collaborate with cross-functional teams to understand their process improvement needs
• Propose and implement solutions for process automations and other improvements
• Identify and recommend technology solutions to automate and optimize processes
• Gather data from stakeholders, available systems and reports to assess process performance
• Assist process owners in defining and measuring process KPI’s
• Monitor implementation of proposed solutions, ensure optimization goals are met, recommend adjustments as needed
• Create reports to communicate findings and improvement progress
• Coordinate process documentation, provide guidance to process owners on documenting their processes and ensure standards are followed
• Support change management efforts to ensure smooth adoption of improvements and process changes.

• Bachelor’s degree in a relevant field such as Business Administration, Management, Economics, Strategy, or Technology
• Over 3 years of general experience, including at least 1 year specifically in process analysis
• Process mapping and modeling tools knowledge and experience.
• Process improvement tools and methodologies. Familiarity with process improvement frameworks such as Lean, PDCA, etc.
• General understanding of automation tools (e.g., RPA platforms)
• Strong writing skills in Azerbaijani, including the ability to create clear, concise process-related documents.
• Proficiency in English for communication, reporting, and documentation.
• Communication skills.
• Strong writing and presentation skills: for reports, process documentation, and delivering presentations.
• Collaborative working: skilled in working with cross-functional teams to gather input and build consensus.
• Strong analytical mindset: to identify inefficiencies and bottlenecks in processes.
• Problem solving: ability to propose innovative and practical solutions to complex problems.
• Adaptability: open to change and able to adjust approaches when priorities shift or new challenges arise.
• Commitment to continuous learning: staying updated on industry trends, tools, and methodologies.
• Business Analysis certification is a plus (e.g., PMI-PBA, CBAP, or equivalent)

Deadline for applicants 15th February 2025 12:00 AM