Front Office Team Leader

Vakansiyanın detalları

Support the Front Office Manager in overseeing the front office department, ensuring high levels of team engagement.
Conduct regular team meetings and provide ongoing training and development.
Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
Oversee daily front office operations, including check-in/check-out procedures, reservations, and room assignments.
Communicate and coordinate with other departments (e.g., housekeeping, engineering) to ensure seamless operations.
Prepare and review daily reports, including occupancy, revenue, and guest feedback.
Innovate ways to improve guest experience and operational efficiency.

Proficiency with hotel property management systems, particularly Opera preferred.
Strong supervisory and managerial skills.
Previous experience in a similar role in the hospitality industry preferred
At least 2 years of work experience
Language skills: Azerbaijani, English,Russian
Strong organizational and multitasking abilities
Additional education in hospitality is a plus