• Analyse customer data to define audiences based on behaviour, demographics, and purchase history.
• Develop targeted marketing campaigns and sales strategies tailored to various customer groups.
• Collaborate with sales and marketing teams to ensure CRM data aligns with overall company objectives.
• Generate and present regular reports on CRM performance metrics.
• Monitor customer satisfaction and track post-sale support interactions, identifying opportunities to improve customer retention and loyalty.
• Identify and leverage emerging trends and technologies to enhance CRM effectiveness and customer engagement.

• Approximately 1-3 years of experience in CRM, marketing, or sales.
• Bachelor’s Degree in Marketing, Business Administration, or a related field.
• Strong attention to detail and organizational skills.
• Proficiency in CRM software.
• Expertise in data analysis and customer segmentation.
• Ability to create reports and dashboards.
• Database management experience.
• Effective communication and teamwork skills.
• Take a proactive approach to resolving conflicts and managing time effectively.
• Desired language skills: Azerbaijani - Fluent, Russian-Advanced, English-Intermediate.

Interested candidates should send their CVs to [email protected] with the position title in the subject line. Only candidates whose resumes fully match the job specifications will be contacted.