Development & Configuration:

• Design, develop, and customize Creatio applications, pages, and business processes using no-code and low-code capabilities.
• Configure and implement out-of-the-box CRM modules (Sales, Service, Marketing) according to customer requirements.
• Develop custom sections, dashboards, and objects to support client-specific workflows.

Workflow & Automation:

• Build and implement BPMN-based workflows within Creatio to automate business processes.
• Integrate AI models and Creatio AI capabilities for predictive analysis, recommendations, and workflow enhancements.
• Configure business rules, approval processes, and notifications to optimize process efficiency.

Integration & Data Management:

• Integrate Creatio with external systems using REST/SOAP APIs, middleware, or low-code connectors.
• Design and implement data migration, data mapping, and data cleansing processes during implementation projects.

Support & Maintenance:

• Provide ongoing technical support, troubleshooting, and enhancements for deployed Creatio solutions.
• Ensure high-quality, scalable, and maintainable configurations and scripts.
• Participate in solution testing, debugging, and user acceptance testing.

Collaboration & Documentation:

• Collaborate with business analysts to validate and refine requirements and translate them into technical tasks.
• Prepare and maintain technical documentation and user guides for delivered solutions.
• Provide training and technical guidance to end-users and customer IT teams when needed.

• Experience with Creatio (or similar low-code platforms like PowerApps, Mendix, OutSystems) and software development in a development/configuration role.
• Understanding of CRM processes, workflow automation, and business process design.
• Proficiency in JavaScript, C#, SQL, or similar technologies.
• Experience with REST/SOAP APIs and system integrations.
• A growth mindset and readiness to learn adjacent technologies such as RPA and APA to deliver integrated automation solutions
• Knowledge of Agile/Scrum methodologies in project delivery
• Analytical and problem-solving skills, with the ability to design efficient solutions.
• Strong communication skills and ability to interact with customers professionally.
• Ability to work independently and manage priorities effectively in a project-driven environment.