Educational Technology Support

• Support teachers, students, and staff in the effective use of educational technologies and digital platforms
• Assist in integrating ICT tools (ManageBac, Office 365, Google Workspace, Raz-Kids, Follett Destiny, IB Questionbank, Century, ThinkIB etc.) into teaching and learning
• Provide day-to-day technical and user support for educational systems

Data Analysis & Reporting

• Collect, analyze, and interpret data from school systems (e.g., academic performance, platform usage, engagement metrics)
• Develop and maintain advanced Excel-based reports, dashboards, and trackers
• Provide data-driven insights to support academic planning and decision-making
• Automate reporting processes using advanced Excel functions and Goole sheets
• Collaborate with leadership and academic teams to monitor performance indicators and identify improvement areas

Systems Administration & Coordination

• Support the administration, maintenance, and continuous improvement of school systems and platforms
• Monitor system usage and user engagement to enhance learning effectiveness
• Ensure smooth operation of ICT services across primary and secondary divisions

Training & Development

• Deliver training sessions for teachers, staff, and students on digital tools and systems
• Support onboarding and digital literacy development
• Prepare user guides, documentation, and training materials
• Participate in organizing parent sessions on educational technologies

Curriculum & Innovation Support

• Support implementation of ICT curriculum for primary and secondary levels
• Collaborate with teachers to promote innovative use of technology
• Stay up to date with emerging tools and recommend improvements

Policies, Compliance & Reporting

• Support ICT policies including acceptable use and digital safety
• Ensure compliance with data protection and school standards
• Prepare regular and annual reports on ICT services and data insights

Operational Support

• Work closely with the Head of IT and ICT team
• Support school-wide initiatives related to digital transformation and data use

• Bachelor’s degree in IT, Educational Technology, Data Analytics, or related field
• Experience in educational technology, IT support, or similar role
• Advanced proficiency in Microsoft Excel (required)
• Strong analytical and problem-solving skills
• Experience working with data and generating reports

Language Requirements

• Advanced both English and Russian

Key Competencies

• Strong analytical thinking and attention to detail
• Ability to translate data into actionable insights
• Effective communication with both technical and non-technical users
• Organization and multitasking skills
• Continuous learning mindset