Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Xüsusi tələblər
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
This is a shift-based role, which means you’re going to work on morning, day, evening and even night shifts as our Customer Support operates 24/7 (some examples of the full-time shifts: morning - 06:00-15:00; 08:00-17:00, day - 12:00-21:00, evening - 18:00-03:00, night: - 21:00-06:00).
You are fluent in Azerbaijan & Russian, and able to work in English.