Welcome guests in a professional and courteous manner. Direct them to the appropriate person or department;
Manage incoming calls, route them to the relevant individuals, take messages, and provide information to callers as needed;
Perform various administrative tasks such as scheduling appointments, managing calendars, organizing meetings, handling mail, and maintaining office supplies;
Respond to emails, letters, and inquiries promptly or redirect them to the appropriate personnel;
Maintain accurate records and databases, update contact lists, and assist in maintaining office files;
Maintain company communication channels;
Draft, proofread, and edit correspondence, memos, reports, and other documents;
Handle incoming and outgoing letters, contracts;
Collaborate with different departments to facilitate smooth operations, assist in basic tasks, and support their administrative needs;
Operate and manage office equipment such as multi-line phone systems, printers, and copiers;
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.pens, forms and brochures);
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
Order office supplies and keep inventory of stock;
Keep updated records of office expenses and costs.
Xüsusi tələblər
Proven work experience as a Receptionist, Front Office Representative or similar administrative role is preferred;
Proficiency in Microsoft Office Suite;
Hands-on experience with office equipment;
Professional attitude and appearance;
Solid written and verbal communication skills;
Ability to be resourceful and proactive when issues arise;
Excellent organizational skills;
Multitasking and time-management skills, with the ability to prioritize tasks;
Customer service attitude;
High school degree, additional certification in Office Management is a plus;
Ability to communicate fluently verbally and in writing in Azerbaijani is must, Russian and English is preferred.