Fixed operations contact centre representative

Bakı

Azerconnect
Vakansiyanın yerləşdirilmə müddəti bitib

Vakansiyanın detalları

Vakansiyanın təsviri

  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued;
  • To handle all customer requests in the channel, provide proper information, and fulfill all customer requests with high-quality service; 
  • Register properly contact reason and support in fixing customer issues ;
  • Reach the KPİs assigned by the management;
  • Manage inbound/outbound calls to ensure effective and timely resolution of customer issues;
  • Go the extra mile to build and maintain a positive trust relationship with the customer;
  • Adhering to all company policies and procedures;
  • Carry out other tasks related to the position assigned by management;
  • To execute assigned tasks in compliance with the procedures/policy/instructions;
  • To keep confidentiality of the company data.

Xüsusi tələblər

  • Secondary or higher education
  • Knowledge of MS Office programs
  • Knowledge of Azerbaijani and Russian – advanced; English – basic
  • Customer-oriented & Team player
  • Flexibility

Oxşar vakansiyalar

 
  • Xırdalan

  • 450 AZN dən

Premium
 
  • Bakı

  • 600 AZN

 
  • Bakı

  • Razılaşma yolu ilə

 
  • Bakı

  • 600 AZN

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