Front Desk Agent

Bakı

Fairmont

Vakansiyanın detalları

Vakansiyanın təsviri

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Xüsusi tələblər

  • Fluent in Azerbaijani, English and Russian (is an asset)
  • Ability to multitask in a changing environment while remaining calm and composed
  • Have excellent written and verbal communication skills and be able to build rapport with guests
  • Having organizational and leadership skills;
  • Knowledge of Microsoft Windows programs;
  • Having work experience in the field of hotel or customer services;
  • To create an unforgettable impression by exceeding the expectations of the guests;
  • Having the ability to work with cash;
  • Solving issues related to guests' requests in a sensitive and professional manner;
  • Being able to make independent decisions, solve problems by yourself, and be able to direct events;
  • Ability and responsibility to independently complete any assigned task without supervision
  • Ability to work in a team
  • Willingness to continuously develop and learn
  • Accuracy in work and ability to pay attention to details;
Müraciət etmək üçün: [email protected]
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