• Achieving goals and targets
• Researching information about industry segments of the market and developing a strategy for promoting and selling services/solutions implemented by the unit in this market segment;
• Identification of customer needs for the Company's services/solutions by negotiating with them by phone, e-mail, as well as during personal meetings;
• Identification of the opportunities for the Company's services/solutions by negotiating with customers by phone, e-mail, as well as during personal meetings;
• Implementation of presentations of products and solutions of the Company for customers;
• Implementation of presentations and trainings on products and solutions of vendors for sales managers with the involvement of team members and colleagues. Evaluation of the assimilation of the material by colleagues in conjunction with HR assessments;
• Drawing up a specification, in accordance with the identified needs for the Company's services/solutions;
• Preparation of solution design document as well as other technical documentation;
• Сonducting technical and presentation webinars for customers;
• Assistance to Account Sales Managers in working with clients in current work issues;
• Building and promote strong, long-lasting customer relationships by partnering with them and understanding their needs;
• Building and promote strong, long-lasting relations with business partners and vendors;
• Obtaining optimal commercial conditions from business partners and vendors
• Always adhere to the quality standards of customer service, based on the motto " customer satisfaction above all else " ;
• Maintaining registrations and follow-up vendor deal registrations (where necessary);
• Represent the company at a high level;
• Prevent situations and actions that could damage the company's image and business reputation;
• Be considerate of co-workers;
• Preparation of reports on the work done;
• Execution of instructions and tasks of management.
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